Frequently Asked Questions

It takes about 5-minute walk to the beach. 

Our exact location is at 42 Backstreet, Philipsburg, Sint Maarten.

Alicia's Inn does not have a parking space. Guests with rental cars can park on Cannegieter Street or in the limited parking on the Backstreet.

1. Day- Daytime can be very busy in Philipsburg and street parking is limited. Paid parking is available during the day at $2/hour at Clem Labega Square or free by the pond side. 
2. Night- Street parking is available during the night. We suggest parking on C. A. Cannegieter Street next to WIB bank to Gree Home as there is good lighting and cameras. Please be considerate and do not park in front of any entrances. 

Yes, please ask the front desk for the wifi password. Wifi is complimentary. 

Yes, housekeeping is every two days. 

Yes. If you arrive before the check-in time, you can leave your luggage at the front desk. In addition, we can hold your luggage after checkout for 1 to 2 hours as necessary.

At the airport there is a taxi stand. Just advise that you are coming to Alicia’s Inn. When you are departing Alicia’s Inn we can arrange the taxi for you. Request a taxi during our opening hours at least 15 minutes before.

No, breakfast is not included. But there are numerous restaurants a few minutes walking distance from the inn. 

It is 5 mins by taxi and 15 mins on foot. 

Beach towels are available to loan at the front desk free of charge. 

Yes, another person can book a room on behalf of the guest.

Note the name and details must be correct of the person who will be staying along with the specific arrival and departure date. The person who books will advise who is responsible for paying the reservation.

A reservation email will be sent to you. Ensure that the name, check-in, and checkout date are correct.

Yes, you can make changes to the reservation before arrival. 

Note that any cancellation comes with a 1-night penalty.

No, it’s not required to have it printed out. But please do have the reservation number with you or a digital form of the reservation.

Payment can be accepted in cash, credit card (Visa, Mastercard, Amex, Discover), and bank transfer. Note the bank transfer needs to be received in the full amount prior to the check-in date.

It is possible to pay for another person’s booking. If you are not going to be there physically, the credit card authorization needs to be provided prior to check-in. Email us at info@aliciasinn.com for the authorization form to be emailed to you.

US Dollar, NAf, and Euro are accepted. For fluctuating exchange rates please contact us to request the exchange if you are paying cash. For guests with international credit cards, the bank will process that automatically.

No limit on the number of nights.

For group booking it is best to contact info@aliciasinn.com as special pricing is available if the group is for 3 days or more with 4 rooms or more.

Yes, you can cancel your booking at any time. To avoid any penalties, this cancellation should be done a full 7 days before the intended arrival date. Thus, on the 8th day, if the cancellation is made after this point, a penalty of 1 day will apply. 

For groups: It's important to pay attention to the unique booking conditions for group reservations, as they often involve additional conditions like non-refundable deposits.

It is not possible to transfer the booking to another person.

You can always ask for a refund on a prepayment, provided it is initiated prior to the non-refundable timeframe.

Each room is fully equipped with awesome amenities including: 

• Television with Amazon Fire Stick 
• Air-conditioning 
• Mini Refrigerator 
• Hairdryer 
• Coffee maker with tea and coffee
• Microwave 
• Wireless internet 
• AM / FM radio 
• Room Safe 
• Iron and Iron Board

There is no kitchenette or stove in the room. Cooking is not allowed in the room. There is a microwave in the room.

Yes, the room comes with dispensers with soap, shampoo and conditioner. 

There is a maximum capacity for each room to ensure a comfortable stay and additional beds are not provided.

The rooms do have windows facing the interior corridor. The building is situated between buildings and therefore there is no view of the street.

Certainly, each room is equipped with both a closet and a dresser to either hang clothes or neatly store them.

No, smoking inside the inn’s premises is STRICTLY prohibited. Penalty is applicable if the house rule has not been adhered to. 

For the best rates, please contact us through WhatsApp at +1(721) 586-1522

Breakfast is not included, but there are many restaurants just a few minutes walking distance from the inn. 

Rooms cannot be resold or utilized for purposes other than lodging within the hotel. It is prohibited to engage in activities such as renting out the rooms or selling products using them.

Yes, there’s a refundable $100 security deposit upon check-in. At check out, the cash deposit will be returned, and the card won’t be charged if there are no damages and lost items in the room.

Early check-in is possible if the room is available from 10 am. For late checkout the guest needs to check with front desk to see if this available on day of their departure.

Changing rooms is upon availability. It's important to be aware that a change in the room rate may apply, whether it results in an increase or a decrease.

A fee of $5 is applicable when a key card is lost.

Currently, there is no senior citizen discount, but there are general discounts that are applicable to all when making direct bookings